Support

NEW! Avaz ver 8.0 release (Sep 2024) 14

• As an existing user, what are the visible changes, after update to Avaz version 8.0 ?
• What is a linked folder and how to link a folder?
• What happens when you edit / delete a linked folder?
• How to set up different grid sizes for different folders?
• How to make a word / button jump to another page or folder?

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New to AAC? Learn about AAC, Myths and Facts and AAC Resources 9

• AAC Primer
• AAC Primer - resources and links
• AAC Myths and Facts
• What is the difference between Speech, Language and Communication?
• Myths and Facts (details)

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New to Avaz? Get started. 29

• How to start using Avaz ? (new)
• View Avaz India demo
• Starting Tips
• What items do I add to Avaz to personalize / customize it for my child?
• What is ALI (modelling) and why is it important?

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Using Avaz? Learn Communication Strategies, tips and ideas 29

• How to teach emotions and expression of feelings?
• How to teach requesting?
• Core word posters
• Ideas and Tips to motivate communication
• Communication Tips and Guidelines

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Purchase, Pricing and Subscription 28

• What is the price of Avaz (how much does Avaz cost) ?
• How do I buy / purchase Avaz app on my device?
• What are the purchase options for Avaz and how do I subscribe for it?
• What is the price of Avaz India?
• How do I restore purchase (use Avaz) on a 2nd device or reinstall Avaz after deleting it ?

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Avaz ver 6.6.5 release (16 March 2023) 12

• Release notes - Avaz ver 6.6.5 (iOS)
• How to migrate my data from the existing app to the new app (iOS)
• How to migrate directly to the combined app? (iOS 11-14 only)
• Why do I have to migrate to the new app?
• How to migrate my data to new Avaz through Files (via AirDrop)? (iOS 11-14 only)

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User videos and stories 22

• Advaith expresses his preferences and learns concepts using Avaz
• SLP Vidya uses Avaz for various purposes of communication
• Pranav uses Avaz while Shopping
• Aditi Sowmyanarayan shares her thoughts using Avaz
• Nishant orders food, expresses pain - Avaz in his daily life

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General FAQ 97

• What does Avaz mean? And how do I pronounce it?
• What devices and platforms does Avaz run on. What are the minimum specifications / configuration required for running Avaz?
• Avaz Release Notes - What's new in Avaz released versions?
• What are the languages supported by Avaz iOS app (through iOS voice and text support) ?
• How does Avaz compare with other AAC apps or what makes Avaz different / unique?

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Avaz Settings (General) 23

• I have forgotten my password for Settings / Edit. How to reset the password?
• How do I set / change / remove a password to access Settings and Edit buttons?
• How do I set up Apple’s Guided Access to disable buttons that I don’t want to be activated on the app?
• How are the word variations (morphological forms) displayed in Avaz?
• How do I set up Avaz for my child - using Settings Wizard?

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Audio settings 7

• How do I change the voice or the accent to suit the user?
• How can I change the speed of the audio? It is too fast and I can’t understand it.
• How do I prevent the app from speaking out the buttons (non-AAC buttons), like ‘Go back’, ‘Home’, ‘Load’, ‘Save’ etc.?
• How to disable or mute the audio when the sentence is being formed, and speak out only the final message?
• How to mute or turn off audio for icons or folders?

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Picture mode 16

• What are the different types of vocabularies in Avaz?
• How does Avaz vocabulary promote motor planning ?
• How do I find or search for words in the vocabulary?
• What is the Alert button?
• How do I communicate urgent messages in Picture mode?

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Pic mode - Edit/Customization 30

• How do I add new words (buttons/icons) to the Avaz picture vocabulary?
• How do I print a page (screen) or print Avaz book (low tech board) as PDF ?
• How to record my voice or add custom audio ?
• How can I remove the side menu / navigation bar?
• How do I edit an icon or change Avaz vocabulary (text, image, audio) ?

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Picture mode settings 18

• How do I set or change the vocabulary level in picture mode?
• How do I change the text (caption) size in the buttons?
• How do I lock the page or turn off the screen scroll (page swipe)?
• How do I remove the message box from the screen?
• How do I remove the pictures in the message box?

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Keyboard mode and settings 11

• How does prediction work in the keyboard mode?
• How to save and delete frequently used messages - through Favourites / Save and Load
• How do I access the history of recently spoken sentences (or words) in Avaz?
• How do I clear the history of recently typed words?
• How do I delete a saved phrase/ sentence / message?

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Trouble Shooting 23

• I am not able to purchase Avaz India from Play Store. How else do I purchase?
• I am unable to backup to Dropbox or restore a backup from Dropbox. What do I do?
• I am not able to link to Dropbox or my app crashes when I try to link to Dropbox. What do I do?
• I have problems with Avaz - it is behaving strangely / freezing / response time is very slow. What do I do?
• The audio / voice is not working in Avaz (no sound). What do I do?

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User Testimonials 11

• Mother of Heather Peters - USA(Illinois)- (videos)
• Testimonials from parents and professionals
• Mother of Brice Bender-USA (Georgia)- how Avaz has made a difference in her son's life (video)
• Mother of Sophie -USA (SC) - How Sophie uses Avaz to say she wants to communicate (video)
• Mother of Sophie and her SLP-USA (SC) -(videos)

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User Testimonials (Avaz India users) 8

• Testimonial Letters from leading Special schools of India
• Dr. Preeja Balan, SLP - India (Bangalore) -( Testimonial letter)
• Vidhya Mathalai SLP- India (Bangalore)-(text of email)
• User Testimonials (brief)
• Avaz is my voice - Preetha Menon's blogs about her non-verbal son

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